Returns, Refunds, Sales & Exchanges

Certified Styling

Returns
Our policy lasts 2 days. If 2 business days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please read the fine print on sizing because if you buy the wrong size that’s not on us.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

  • To complete your return, we require a receipt or proof of purchase.

  • Please do not send your purchase back to the manufacturer.

  • There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use

  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error

  • Any item that is returned more than 30 days after delivery

All sales final, no refunds.

 

 Late or missing refunds (if applicable)

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at Certfiedstylingsupport@yahoo.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Certfiedstylingsupport@yahoo.com.